Last Updated: 24 September 2023

Thank you for shopping at Baraka Food Service. We want you to be completely satisfied with your purchase, and we understand that sometimes, returns may be necessary. Please review our return policy carefully to understand your options and the steps to follow for a hassle-free return.

1. Eligibility For Returns

We accept returns within 2 days from the date of purchase. To be eligible for a return, the following conditions must be met:

  • The item must be in its original condition, with all tags, packaging, and accessories included.
  • The product should not show signs of wear, damage, or alteration.

Some items, such as personalized or perishable products, may not be eligible for returns. Please check the product description or contact our customer support team for specific details.

2. Initiating a Return

To initiate a return, please contact our customer support team at for assistance.

3. Return Shipping

Return shipping costs are the responsibility of the customer unless the return is due to an error on our part (e.g., the wrong item shipped or a defective product). In such cases, we will provide a prepaid shipping label.

4. Refund Process

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Please allow 5 business days for the refund to appear in your account.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 2 days of receiving the product. We will provide instructions on how to return the item or resolve the issue promptly.

7. Contact Us

If you have any questions or need assistance with your return, please contact our customer support team at or 01828621178. Our dedicated team is here to assist you and ensure your satisfaction.

We strive to provide you with high-quality products and excellent customer service. Thank you for shopping at Baraka Food Service.